Make Review Requests Part of the Client Experience
Connect completed services to consistent, policy-aware review requests without relying on staff memory or filtering customers by sentiment.
The Problem
Why This Costs You Money
Satisfied customers may never think to leave a review, and manual requests are easy to forget. Inconsistent links, timing, and ownership make it difficult to know which customers were asked or whether the process follows platform policies.
The Solution
How We Fix It
TAM can build a review-request workflow that sends approved requests after eligible service events, uses direct platform links, treats customers consistently, records delivery and response status, and keeps private feedback separate from the public-review request. We do not create fake reviews, offer prohibited incentives, or gate review requests based on sentiment.
Step By Step
How It Works
Confirm Platforms and Policies
We review the relevant profile links, customer records, service events, consent requirements, and current platform guidance.
Define Eligible Request Triggers
The business approves which completed-service events create a review request and any required exclusions.
Write and Approve the Request
Messages are written in the business voice with a direct review link and no prohibited incentive or outcome pressure.
Keep Feedback Separate
A separate feedback path can help the business hear concerns, but it does not determine who receives the public-review request.
Monitor the Process
We track eligible requests, delivery, link activity where available, and public-review changes against the baseline.
Ready to Implement Review Request Automation?
Tell us about your current process. We will recommend a practical marketing and automation plan, including scope and estimated timing.
No pressure. Just a direct conversation about what will help your business grow.
FAQ